Refund Policy

1.-Objective of our Refund Policies

Our Refund Policies are intended to provide a guarantee of our services by providing our customers the possibility of requesting a refund of their payment as long as they meet the requirements that we will detail below.

2.-Requirements

2.a) Only the refund process can be started:
Items can be returned within 30 days of the delivery date. Products must be returned in the same condition in which they were received.
Therefore, the products must be returned new and complete.
Once received, the amount will be refunded, discounting the corresponding shipping price.
2.b) In which cases your refund request will not proceed:
-When the period of 30 days of receipt of the product has expired
-When a refund request is initiated based on false and / or fraudulent facts or situations.

– When conducts, malicious acts with premeditation, treachery and advantage or fraudulent are detected to obtain a refund.

3.-Return Form
Our Money Back Form will be through the corresponding payment platform used by the applicant